Returns & Exchanges
At Industrie Kids, we want your little ones to love their look, which is why we offer a flexible 30-day return policy for all unworn garments with original tags attached. Whether it is a change of mind or a size swap, we are here to make the process as seamless as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.
- 3.Ship the Package
Affix the pre-paid shipping label provided via the portal to your parcel and drop it off at any authorized postage location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, your refund or store credit will be processed within 5-7 business days.